AI-Powered Customer Support
Resolve tickets faster with AI that understands your customers.
Sarah Chen
sarah@example.com
Hi, I can't access my account after updating my email. Getting a "credentials invalid" error.
AI Draft
Hi Sarah! I've found the issue — your email update didn't sync to our auth provider. I've triggered a re-sync and you should be able to log in now. Let me know if it works!
Everything your support team needs
Smart automation handles the repetitive work. Your team focuses on the conversations that matter.
AI Agent
Resolves up to 60% of tickets automatically using your docs, past conversations, and custom rules. Hands off to humans when it should.
Omnichannel Inbox
Email, chat, Slack, social — every conversation in one place. No more tab-switching or dropped messages.
Real-Time Analytics
Track resolution time, CSAT, agent performance, and AI accuracy. See what's working and what needs attention.
Integrations
Connect to your CRM, billing, and dev tools in minutes. buttercream fits into your existing stack, not the other way around.
Meet customers where they are
Whether it's email, Slack, live chat, or social media — every conversation flows into one unified inbox. Your team never misses a beat.
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